Refund policy

At Van Zyl Fresh, we stand behind the quality of our products and offer a comprehensive 5-year warranty. However, we do not offer refunds or exchanges for products that are functioning as intended.

Our 5-year warranty covers defects in materials and workmanship. If your product fails to perform due to a manufacturing defect, we will repair or replace it free of charge.

Please note that we do not offer refunds or exchanges for products that are functioning as intended. This includes, but is not limited to, changes of mind, incorrect ordering, or dissatisfaction with the product's performance.

In the unlikely event that your product is faulty or defective, we will work with you to resolve the issue. If we are unable to repair or replace the product, we may offer a store credit or other forms of compensation.

If you have any questions or concerns about our warranty and refund policy, please don't hesitate to contact us via info@vanzylfresh.co.za. We're committed to providing you with the best possible service and support.

By purchasing from Van Zyl Fresh, you acknowledge that you have read, understood, and agreed to our warranty and refund policy.